Work  /  Backwater Brook
Hospitality · Brand & Performance Partner

Turning a Kumarakom stay into a story travellers come looking for.

Backwater Brook is a boutique backwater retreat in Cheepunkal, Kumarakom. We came on board as their creative brand and campaign partner — building the brand's emotional positioning, directing its hero film, and running the performance campaigns that turned that story into a steady stream of travel enquiries.

Backwater Brook campaign creative — Don't leave Kerala without this, aerial houseboat through the backwaters
~120Travel enquiries in the first month, on a boutique budget
₹100Average per enquiry, domestic and international combined
1 in 4Enquiries from overseas travellers — at near-domestic cost
46,500+Travellers reached across India and abroad
The Brief

A reason to be remembered, not just considered.

Kumarakom has no shortage of resorts. Every one of them sells the same things: rooms, views, houseboats, packages. Backwater Brook needed something different — a reason to be remembered, not just considered. The audience made it harder, and more interesting: premium domestic travellers, NRIs, and international tourists looking for the Kerala that doesn't fit in a sightseeing checklist.

The Thinking

Don't market a resort. Build a destination brand.

We chose not to market a resort. We built a destination brand around a feeling — slow travel, monsoon rain, backwaters, and the people you share them with.

The positioning explored narratives like "Come back to each other" and "Where every rain tells a story" — moving the brand away from amenity-led hospitality marketing toward emotional travel. The promise isn't a room. It's what happens to a family when the world slows down for a few days.

The Work

From positioning to film to feed — one story, told with craft.

Brand narrative & positioning

A differentiated story for a crowded market, built on authentic Kerala experiences rather than star-category features.

Hero brand film

Concept, script, voice-over, shot planning, and scene sequencing for a cinematic campaign film — monsoon rain, houseboat mornings, Malarikkal's water lilies, a family finding its rhythm again. Produced story-first, with AI-assisted visuals where they serve the idea.

Original music direction

An original score directed in-house — orchestral emotion with Kerala folk influence, piano and flute over monsoon ambience, built for a premium travel-film feel.

Social & campaign content

Curiosity-led hooks, short-form video, and behind-the-scenes content designed for how travellers actually discover destinations — "99% of Kerala visitors never see this."

The Films

Shot for the feeling, scored from scratch.

Two brand ad films, scripted shot-by-shot and captured in a single morning's shoot — dawn light to noon, no dialogue, an original score. Story-first filmmaking, with technology as the multiplier where it serves the idea.

Find Your Quiet — Backwater Brook ad film
"Find Your Quiet" — ad film · Watch on YouTube ↗
"Come Back to Each Other" — ad film
Malarikkal water lilies — Backwater Brook ad film
"Malarikkal" — water lilies ad film · Watch on YouTube ↗
Behind the scenes — Backwater Brook shoot in Kumarakom
Behind the scenes — both films, one single-day shoot in Kumarakom · Watch on YouTube ↗
The Campaign

Split the market. Let each audience teach us something.

Instead of one generic ad set, we split the market and let each audience teach us something.

Domestic campaign. Travellers across India planning premium Kerala stays — enquiries at around ₹95 each.

International campaign. Overseas travellers planning a Kerala trip, with messaging written for how they think about travel to India — enquiries at around ₹115 each, barely above domestic cost.

Creative testing. A parallel test surfaced a direction performing 15% below the campaign average — now informing the next phase.

The Result

Around 120 travel enquiries in the first month — and the international ones cost barely more than the domestic.

The number we're most interested in is the international one. Overseas travel enquiries typically cost several times more than domestic. Ours came in at near-domestic cost — proof that the right story travels further than a bigger budget.

The engagement is ongoing: the hero film's next phase, the following campaign cycle, and the brand's first full season are still ahead.

Building a brand people just find feel?